Indrive is an international ride-Hailing service headquartered in mountain view, are a highly-Regarded, high-Tech unicorn company we have been making a positive impact globally since 2013 by harnessing the power of innovative mobile technologies. With our cutting-Edge solutions and dynamic work environment, we provide a unique opportunity for individuals to be a part of a team that is changing the lives of millions for the better!Indrive is developing new vertical of the business, and by combining the experience and practices, we are launching a new line of delivery for large businesses pro, and looking for an experiencedaccount managerto lead this process in brazil!This position is based in são paulo, notice that cvs in english will be considered you will do:serve as the lead point of contact for all customer account management mattersbuild and maintain strong, long-Lasting client relationshipprovide customer oriented service to key accountscustomize strategies to optimize retention of the clientsconduct market research to understand how to improve current processes and what could be implementedcreate loyalty programs to ensure client satisfaction and engagementsolve clients inquiries, questions, concerns in a proactive mannerdatabase management to keep track of key performance indicators for the assigned accountsrefining of sales strategies for new clients acquisitioncooperate with other companies to enable partnerships growthachieve clients engagement through innovative strategiespromote the product to potential we expect from you:minimum 3 years of experience as a key account manager/customer success representative is requiredfluent english is requiredexperience in logistics/delivery sector is highly preferredexperience in b2b sales is requiredstrong commercial and sales skillsknowledge of the local service marketexcellent communication, interpersonal, and customer service skillstime management, strategic planning, and organizational skillsenglish on a professional level is terms:stable salary, meal and transportation allowance, health insurancehybrid work schedule with the possibility of remote employmentunlimited opportunities for professional and career growth, regular external and internal training from our partnerspartially or fully paid additional training coursesthe opportunity to become part of an international team of professionals who create one of the greatest success stories in the global tech industryinitial trainingprobation period up to 3 monthsworking hours: from 9:00 to 18:00, saturday and sunday are days offer you all the conditions for professional and personal growth with a rapidly growing tech cv will be considered within 14 calendar days from the date it was received. If your experience meets the requirements of our company, we will contact you receive no feedback it means that currently there are no suitable vacancies for you.
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