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1 VAGA DE Supervisor de Operações EM São Paulo / SP
Supervisor de Operações
Nome da empresa disponível para cadastrados.
A combinar
São Paulo / SP
Home Office
Efetivo/CLT
Job title: bilingual customer service supervisor job description: the successful candidate will be responsible for managing a team of customer service representatives, monitoring their performance, providing feedback, preparing reports, and ensuring excellent customer service is delivered. The candidate must be fluent in portuguese and english. Location: home office schedule: 6x1 (with intercalated saturdays/sundays off) working hours: 10:00 am to 2:00 pm and 9:40 am to 6:40 pm salary: R$ 3,745.00 plus benefits work location: são paulo, sp employment type: full-Time - Clt professional field: telemarketing - Customer service job level: supervisor experience: 1-3 years responsibilities: manage a team of customer service representatives provide feedback to team members to improve performance and achieve goals monitor team performance and identify areas for improvement prepare reports and present findings to management ensure high-Quality customer service is delivered at all times requirements: fluency in portuguese and english experience in supervising a team in customer service excellent communication and interpersonal skills ability to work in a fast-Paced environment and handle multiple tasks strong analytical and problem-Solving skills excellent attention to detail and organizational skills benefits: health insurance dental insurance life insurance paid time off retirement plan.
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