If digital transformation, next generation technology and growth opportunities excite you, then apply to join our netcracker technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations happening around the is in it for you?At netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and arent micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted is the scope of this role?Netcracker technology is looking to hire a lead crm business analyst to join our implementation engineering teams located throughout the latam region. As a crm domain technological subject matter expert (sme), you will be responsible for leading a team providing cost effective solution to business and technical challenges faced in large/complex telecommunication projects. Business analysts are working as a companys representatives in front of the enterprise customer. You will be responsible for providing guidance to the leadership service provider to better understanding and articulate the challenges. Then define and document measurable criteria for solution assessment, proposing solution(s) and bring best practice. It is expected that you will have recognition in the telecommunication industry as a crm domain an experienced business analyst, you will be focused on ensuring the quality of business requirements for enterprise client. You will provide best practice in understanding the client requirements, telecom products and network aspects in order to align the businesss key element of the role is focused on analysis, project design, which can be delivered thought the baseline capabilities of existing product. Most important - Stakeholder management as well as expectation and collating business requirements for business-To-Business telecom products on various network and coaching the business stakeholders through the requirements gathering processprovide clarification and act as a point of reference for business requirement inquiries by solution design and project delivery with project teams agreeing approach and keeping them informed of workshops required to understand and outcome, detailed requirements, and solution closely with delivery team to ensure functional and non-Functional completeness of the solutioncreate comprehensive and unambiguous documentation that outlines requirement of stakeholder, traceable for testing team and understandable for development team. Develop comprehensive knowledge of the aligned business area and the trust of its business skills and experience will you need for this role?5+ years of sufficient technical knowledge to understand high-Level architecture and technical requirements around bss/oss solutions for telecoms with next gen crm and converged billingstrong business analysis background, preferably in an internet/software development with english & portuguese languages. Organizational skills, able to work simultaneously on a number of assignments when of business analysis principles and ability to work bss/oss functionally to drive the accurate capture of requirement, resolving and closing down issues and information shortfall as and when they of working within waterfall & agile to collaborate and solve experience of successfully working within transformation projects, or projects with environment B2B productssuitable candidates must be able to work from the office in sao paulo on hybrid set up education: bachelors degree in computer science or related fieldwho is netcracker technology?We are a forward-Looking software company, offering mission-Critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-Scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their with us on linkedin and stay up to date on our company news.#li-Ml1#li-Onsiteapply for this jobplease submit a detailed cv and fill out all the fields in the form. First name last name email phone resume/cv please upload a .Doc, .Docx, .Pdf or .Txt file limited to 1mb upload resume/cv cover letter please upload a .Doc, .Docx, .Pdf or .Txt file limited to 1mb upload cover letter linkedin profile website how did you hear about this job? are you fluent or proficient in english? minimum required is B2 level of fluency yes no by registering your information, you confirm that you agree to the processing of your personal data by netcracker as described in theprivacy notice . We help you focus on the most important step youll take. Your next your strategy, your operations, and your business forward today.
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