Aftersales innovation & service development manager - Southamerica page is loadedaftersales innovation & service development manager - Southamericaapply remote type hybrid locations sao caetano do sul, sao paulo, brazil time type full time posted on posted 2 days ago job requisition id jr-Job descriptionkey job responsibilities:lead a diverse, multicultural and international group of people focused on the continuous research & analysis on service retail market across gmsamanage the development of new strategies, projects, and programs to improve service retention in gmsadefine and care about chevrolet service standardsmanagement of implemented service programsconnect to all involved players to assure main goals achievement (dealers, field staff, commercial, legal, finance, etc.)deep analysis on all available data to support on business definitionscontinuous monitoring on results and escalation of business opportunitiescontinuous alignment and support to cca commercial leaders and teamsadditional job descriptionrequirements:proficiency in english (B2 minimum, C1/C2 preferrable).When not native, spanish or portuguese as desirable additional on business, finance or engineering or related automotive business knowledge is highly desirablestrong experience leading teams focused on customer for business trips key competencies:great leadership skillspositive and proactive attitudedata-Driven mindset, while able to deal with ambiguityteamworkcustomer focusleadershipresults-Orientedinnovationself-Managementlearning on the flythis role may be located in any location of general motors southamerica: buenos aires, bogotá, sao caetano, among others.#li-Mfsgabout gmour vision is a world with zero crashes, zero emissions and zero congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why join uswe aspire to be the most inclusive company in the world. We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Our work appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one general motors team. Diversity informationgeneral motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. About uswe are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:our companyour culturehow we hireour diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with zero crashes, zero emissions and zero congestion. We are looking for adventure-Seekers and imaginative thought leaders to help us transform our global locations.
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