The global production oversight role will empower someone to transform our operating environment while being exposed to global kyc requirements and partnering with wko teams across the globe. As a global production oversight lead, you will be responsible for managing the wko kyc remediation book of work, coordinating analysis on population and impact. You will also be responsible for executing root cause analysis and working on solutions from end to end. You will engage partnership across our compliance, operations, technology, and product teams to establish and deliver scalable processes and controls leveraging strategic infrastructure and intelligent automation solutions to meet the firms regulatory obligations. You will provide support to north america stakeholders, while partnering with your peers on global and other regional specific matters, including leading adhoc projects, assisting in reporting, and automation of controls. Job responsibilities investigate and analyze emerging issues, perform root cause analysis, and work with wko teams to define and execute plans to resolve the issues support global production oversight and wko teams on the development and implementation of tools for automation of processes and controls coordinate with regional/global teams to manage execution of remediation items in line with defined timelines and ensure consistency across regions partner with compliance, policy and procedures on identified policy or process gaps or clarification as needed contribute to ad hoc projects with the objective to improve the overall quality of the know your client (kyc) framework advise on and continually reassess key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment coordinate case prioritization, capacity planning, and assignment with our global kyc middle office teams required qualifications, capabilities, and skills controls knowledge and mindset ability to manage multiple tasks at once and prioritize accordingly resilient interpersonal skills, ability to partner with internal stakeholders logical, structured approach to planning, problem solving and decision-Making excellent verbal, written, interpersonal and presentation skills aptitude for learning new regulations, processes, and technologies bachelor degree or equivalent education and a predisposition to intellectual curiosity preferred qualifications, capabilities, and skills alteryx, visual basic, or other technical skills experience working in a professional services firm or financial services firm.
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