Job description essential job functions and accountabilities: provide research level applications assistance to existing customer base for the purposes of method development. Support field sales personnel in corporate and regional trade shows, seminar and technical symposia. Provide timely response back to customers on sample analysis and feasibility study activities. Assist channel managers and partners with product training of newly appointed sales reps. Participate in corporate project teams in identifying new applications and products to improve business performance. Provide consultation to customers with regards to sample analysis recommendations. Provide/run demo to customers. Support for product line go to market, strategy, initiatives. Support srsm to develop a detailed understanding of local customer requirements for the product line(s) and provides input into future product specifications and product positioning. Provides feedback, information, market intelligence and recommendations to improve market penetration and orders growth for the pl ensure that thermo fisher scientific customers are receiving the best post-Sales support by closely following up distributor service level and customer satisfaction. Works with srsm/channel managers and in partnership with marketing and product management to ensure the voc (voice-Of-The-Customer) is captured effectively on the front-End of all new product programs. Additionally, provide input on both marketing and technical resources needed to ensure the highest quality training to channel partners coordinate the analysis and demonstration activities of the bulk elemental analysis application laboratory (cec) located in belo horizonte-Mg. Minimum requirements/qualifications: willingness to travel frequently within latam countries - 70% of time bachelors degree preferably in chemistry or chemical engineering or relevant experience. Master degree is a plus ability to communicate fluently in spanish, english and portuguese +3 years of wdxrf, edxrf, xrd and oes technical experience. Experience in management of distribution partners in mexico, brazil, and south america. Capable of providing technical seminars in portuguese, spanish and english. Strong communications and team player skills strong analytical skills and the ability to draw conclusions and observations from market trends and competitors. Demonstrated ability to operate independently, with initiative, and good technical judgment. Strong organizational and time management skills.
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