Who we are american international group, inc. (aig) is a leading global insurance organization. Aig member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. Were also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our volunteer time off and matching grants programs. Get to know the business (choose the relevant description) general insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the worlds most far-Reaching property casualty networks. General insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Get to know the business general insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the worlds most far-Reaching property casualty networks. General insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Our claims professionals support aig policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. Aig manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-Evolving legal and regulatory environment. About the role what you need to know: handle equipment breakdown claims from initial notification through to final settlement daily within an agreed level of authority and within service standards review notices of claim and documents provided by clients review and input reserves oversee work of vendors, including lawyers, accountants, experts and loss adjusters communicate with clients, service providers and brokers to obtain information in relation to claims, to explain claims requirements and decisions, and resolve appeals and complaints. Work closely with underwriters and distribution to develop a thorough understanding of the business and contribute to best practice overall what were looking for: bachelors degree strong written & verbal communication advanced english skills is a plus ability to work with claims stakeholders to effectively direct claims strategy strong knowledge in technical claims topics (mainly equipment breakdown claims) policy language skills enabling accurate and consistent policy wording interpretation. Ability in negotiation, mediation and alternative dispute resolution experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement.
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