Functional architect qualification : b tech/ mba/ ca/ (bcom + mcom) or equivalent industry experience responsibility : sales support ? Contribute to account mining & penetration efforts with active participation in customer planning process, including strategic planning phase vs execution phase. ? Drive rfp response & improving quality of response (more business value focused), structures solutions in terms of scoping, effort. ? Work with sme groups across domains/products to provide a complete end to end solution, including estimates and definition of critical factors, assumptions, and risks. ? Contribute to transformational and consulting deals vs staff augmentation. ? Drive oral presentations to the customers in area of domain/product expertise. ? Support revenue generation and be considered a finder. Market scan and brand building. ? Bring working knowledge of customer business domain and/or product within a specific industry vertical/domain. ? Conduct secondary research on domain/industry specific solutions. ? Bring an understanding of competitive landscape. Identify key trends and forecasts in the given area of domain/industry. ? Prepare collateral, publications, technology papers etc for distribution. ? Work with account teams to develop and deliver new logos. Opportunity identification. ? Work on opportunity identification, prioritization and input to the qualification process. ? Contribute to gtm activities with partners, vendors, industry analysts etc through active mindshare gain webinars, white papers, speaking events etc. Knowledge management. ? Contribute to tl, design, povs, tools, templates, case studies etc artifacts into the knowledge management repository. ? Ensure all engagement artifacts are stored on knowledge repositories. Conduct quality review of km artifacts prior to posting. Requirement gathering and gap analysis. ? lead requirement gathering workshops. ? Lead fitgap exercise and come up with the fitgap document. ? Come up with high level solution for identified gaps. ? Present fitgap assessment of a process area based on his/her area of expertise. Project support. ? Active involvement and ownership of the requirements and solution. ? Design phase of small to medium sized delivery engagements. ? Creating business blueprint for small to medium sized engagements. ? Identifying gaps and recommending development/process changes. ? Validate system configuration design, creation of test scenarios, migration plans. ? Provide engagement oversight in areas of specialization as and when called upon. ? Monitor avm slas, address ticket resolution escalations, and drive bestinclass process adaptation. ? Client expectation management. ? Deliver and measure value pre, during, & post delivery engagements. ? Ensure client satisfaction. ? Help customers execute organizational change programs. ? Develop quality deliverables with focus on qualitative and quantitative business case, value props, roadmap, roi analysis etc. Client management/relationship management. ? Support brand building activities. ? Proactively develop relationships with functional owners from the business in a process area. ? Navigate clients organization to identify the right sponsors for a given solution. ? Support expectation management, client satisfaction management, and risk management. ? Deliver and measure value pre, during, and post engagement and communicate to stakeholders. People management. ? Active participation in recruitment activities identify and hire. ? Coaching & mentoring functional leads. ? Conducting midyear and yea feedback sessions. ? Goal and expectation setting for new and existing resources. ? Motivate through rewards and recognition, organize team events/initiatives. ? Conduct performance management reviews. ? Demonstrate understanding and skillful handling of people issues. ? Identify skill gaps and create training courses around domain/product areas. ? Work with the academy to plan the training calendar. Business planning. ? Bring knowledge and understand trends, business/technology best practices, needs and guide/advise existing engagements/give inputs to planning process across people, process, technology and data solutions/recommendations in a particular functional area (domain/technology/product/ infrastructure). Solution conceptualization. ? Identify pain areas, opportunities and potential solution offerings by industry/domain with business impact. ? Contribute to new solution development, develop transformation tools and templates, productivity enhancement solutions/product ideation. ? Lead new solution offerings development by identifying/defining use cases, writing process blueprints and walkthroughs & collaborate with technology partners/support architects for offering development. ? Define and communicate business/technology solutions in language meaningful to stakeholders in the engagement, such as cba, roi, and irr. Must have skills otc - Basic information system good to have skills basic logistics execution material hierarchy sales bom standard order to cash ordertocash accountsreceivable.
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