Innovate. Succeed. Belong. K2 partnering solutions is a global leader in the it staffing and consulting industry. Having space to innovate brings us opportunities to be more successful and create a sense of belonging. Do you challenge yourself without fear of failure? Do you have a desire to exceed expectations? Are you the kind of professional who loves change and innovation?K2 believes in open and honest relationships, clear personal goals, and providing a defined career path and training to support you in achieving your tasks - Ready to be part of our team!- You build and nurture a strong and positive working relationship with our clients- You manage the day-To-Day interaction with our clients to ensure there is no disruption- You monitor our clients quality performance and work to continuously improve it- You work cooperatively with our clients to ensure that their information on our platform is updated- You track that our consultants have trained all their tools and processes- You will monitor that clients adhere to our processes and standards and you will carry out audits with them to ensure they follow the project or service agreement proposal- You build and nurture a strong relationship with our clients, consultants, sales, hr, compliance and shared services teams- You align and implement changes to our procedures with the consultants- You are responsible for our team of consultants providing excellent service on a day-To-Day basis- This includes making sure they have all the tools and training required- You identify risks that can disrupt our operations and find solutions to them- You work closely with the rest of the team in analyzing our data and processes. We will constantly be challenging the status quo and strive to improve- You will gather feedback from our external stakeholders (clients, consultants) and propose improvements based on this- You will be responsible for the financial management of the projects and managed services, invoicing for the sharing services team and promoting operational reports and profile - Ready to hop on board- Minimum of 5 years experience from top strategy consulting firm and/or it consulting firm- Microsoft office (powerpoint, word, excel)- Clickup- Degree in business, engineering or a related field- Passion for building businesses- Team player who enjoys succeeding together- Adaptable and creative problem solver- Seeks challenges and loves learning- High attention to details- Relentless strive for excellence- Occasional traveling- Advanced to fluent english, spanish is a plusour perks - More than just a job- You have an impact. With innovation and smart technology, we are creating the easiest way to increase business with technology. We want your ideas and give you autonomy to make them reality.- K2 managed services brazil is flexible. Organize your own schedule, and balance work between the office and home as its best for you. We give you trust-Based hours and a flexible smart working policy.- Teamwork makes the dream work. Our K2 managed services brazil team has people from over 80 different locations. We work in a multicultural environment where we can challenge and support each other.- This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities at any time._.
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