We are in need of a meticulous operations specialist to join our passionate team at den hartogh in barra, your career as a full time operations specialist is a fantastic opportunity to develop essential you are strong in attention to detail, decision-Making and have the right initiative for the job, then apply for the position of operations specialist at den hartogh today! The role as operations specialist you are the main contact person for your customers. From the moment the customer sends a transport request you take responsibility for the acceptance and execution of the orders, including necessary administration (from order to invoice). You are the logistics specialist who answers all of your customers queries, handles compliments and complaints, solves problems, implements new lanes, and executes financial and operational analyses in order to support continuous improvements. Together with your colleagues, you will provide creative transport solutions, always looking for opportunities to upsell and ensure the customer is fully aware of all products/services. You will be agile, constantly switching between customer service, managing orders, liaising with operations, discussing commercial developments, and working on improvements. You will work directly with customers within the usa and latin america. - Flexibility to work in different hours considering the time zone of usa (brazil -3 hours) - As positions will be working with us customers. Will have strong organisational skills, be an excellent communicator and eager to understand all aspects of our business. As the main point of contact for your customers, you will provide excellent customer service and have the desire to build relationships internally and externally. Furthermore, you will have a bachelors degree in logistics or business administration between one - Three years operational experience in an office-Based environment, ideally in freight forwarding and/or shipping experience of working in a customer facing role an outstanding sense of responsibility, with a pro-Active and structured approach to customer centricity attention to detail, the ability to work well under pressure, and able to adapt quickly to market changes - Internally and externally, with a willingness to respond rapidly and flexibly to customer demands the desire to build relationships internally and externally willingness to undertake training and development activities flexibility in working hours depending on the time zones and requirements of your customers, location you will be working from our office in rio de janeiro, barra da tijuca, brazil with home office flexibility. What we offer a position in the operations department with a great opporutnity to progress within customer service and/or the many other (international) career opportunities in den hartogh logistics. International and multicultural work environment, working and a high pace growing company with a strong focus on operational excellence. Ambition, improvement, and fun in business are part of our dna a workplace where we believe in giving trust, responsibility and taking ownership. Attractive den hartogh benefits package including competitive salary, excellent health care, life insurance, and food & culture benefits. How to apply benefits of working as a operations specialist in barra, ba: excellent benefits advancement opportunities generous compensation.
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