We are hiring an adaptable director, business development, customer success to join our high calibre team at mastercard in são paulo, your career as a full time director, business development, customer success is a promising opportunity to develop important you are strong in emotional intelligence, problem-Solving and have the right attitude for the job, then apply for the position of director, business development, customer success at mastercard today!We work to connect and power an inclusive, digital economy that benefits everyone,everywhere by making transactions safe, simple, smart and accessible. Using securedata and networks, partnerships and passion, our innovations and solutions helpindividuals, financial institutions, governments and businesses realize theirgreatest potential. Our decency quotient, or dq, drives our culture and everythingwe do inside and outside of our company. We cultivate a culture of inclusion forall employees that respects their individual strengths, views, and experiences. Webelieve that our differences enable us to be a better team one that makes betterdecisions, drives innovation and delivers better business and summarydirector, business development, customer success the data & services team is a key differentiator for mastercard, providing thecutting-Edge services that help our customers grow. Focused on thinking big andscaling fast around the globe, this agile team is responsible for end-To-Endsolutions for a diverse global customer base. Centered on data-Driven technologiesand innovation, these services include payments-Focused consulting, loyalty andmarketing programs, business test & learn experimentation, and data-Driveninformation and risk management build strong relationships internally (with account leadership) and externally(with client executive levels) gaining consensus on how to provide roi impact tothe client through sound value propositions across the data & services productsuite become an expert on the test & learn software, joining some client projects andproviding internal support for others manage the process to maintain a high retention rate across a designated portionof our platform customer base create lifecycle management process, from onboarding new clients to ensuringexisting clients continue to renew work with operations and cross-Functional sales teams to ensure on-Time renewalsand generate expansion opportunities (up-Sell, add-On, cross-Sell, strategiesetc.) proactively identify customer risk and opportunity signals developcomprehensive strategies to combat and/or limit erosion understand competitive products can speak with authority to product differencesthat highlight mastercards advantage develop strategies and coordinate cross-Functional support to help customersmaximize value identify opportunities for the customer to expand their mastercard investment,both within their existing platforms and from new opportunities develop and deliver creative business solutions for complex business problemsall about you experience navigating and influencing senior leadership in a corporateenvironmentplatform-Based consulting or analytics work preferredexperience with b2b enterprise sales processunderstanding of retail & commerce ecosystem (retail, cpg, restaurants,airlines, telco, etc.) experience in the retail & commerce space previous mastercard or test & learnexperience preferredproven history of dedicated, high-Energy, patient, and customer-Centric behaviorstrong organizational skills including the ability to prioritize and escalatecustomer issues as required strong presentation creation and delivery skills and ability to establishcredibility with client stakeholders consensus builder and influencer capable of diving positive outcomes inchallenging renewal situations detail-Oriented with strengths in data analysiscorporate security responsibilityall activities involving access to mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, mastercard is responsible for information security and must:abide by mastercards security policies and practicesensure the confidentiality and integrity of the information being accessedreport any suspected information security violation or breach, andcomplete all periodic mandatory security trainings in accordance with of working as a director, business development, customer success in são paulo, sp:? Company offers great benefits? Advancement opportunities? Competitive salary.
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