Studio manager, imaging services
We are looking for an experienced studio manager to lead a high-Volume brazil studio in producing world-Class imagery. As a studio manager you will lead creative and operational teams in creating high quality imagery at scale. You will seek to find the right balance between creative and operational imperatives to meet customer and business needs. You will deliver innovative imaging solutions that enhance customer experience (on time and within budget), drive continuous improvement, scale production to meet high volumes, and drive greater efficiency while maintaining quality. You will build strong relationships with retail, technology, finance, external vendors and logistics partners while motivating a team of people to deliver results.
Responsibilities
May oversee multiple sites/studios
Responsible for leading all functions within the studio(s) and meeting operational goals and metrics, including overseeing operational and creative teams
Helps define operational metrics, best practices and standard work globally to meet defined goals
Ensures teams are appropriately resourced to deliver against business and operational objectives
Creates and manages budget based on forecast and target metrics
Anticipates changing priorities and implements plans (staffing, space planning etc.) to meet business needs anticipates
Oversees safety and loss prevention programs
Collaborates with peers, retail teams and other support functions to identify and implement improvements to the imaging creation process
Champions ways to leverage technology to improve the customer experience at scale
Creates external partnerships with vendors/agencies to leverage resources and cost advantages, negotiating contracts as needed
Uses customer feedback/data to identify and solve for complex imaging issues or opportunities
Anticipates customer needs and balances these requirements with the needs of the business
Key job responsibilities
May oversee multiple sites/studios
Responsible for leading all functions within the studio(s) and meeting operational goals and metrics, including overseeing operational and creative teams
Helps define operational metrics, best practices and standard work globally to meet defined goals
Ensures teams are appropriately resourced to deliver against business and operational objectives
Creates and manages budget based on forecast and target metrics
Anticipates changing priorities and implements plans (staffing, space planning etc.) to meet business needs anticipates
Oversees safety and loss prevention programs
Collaborates with peers, retail teams and other support functions to identify and implement improvements to the imaging creation process
Champions ways to leverage technology to improve the customer experience at scale
Creates external partnerships with vendors/agencies to leverage resources and cost advantages, negotiating contracts as needed
Uses customer feedback/data to identify and solve for complex imaging issues or opportunities
Anticipates customer needs and balances these requirements with the needs of the business
Basic qualifications
bachelors degree or equivalent required
professional experience in a high volume, high production operations environment
previous experience working in a high volume commercial studio
proficiency with microsoft office including excel
proficient creating and analyzing operational performance metrics
excellent written and verbal communication skills, with the ability to influence and collaborate across multiple senior teams
occasional travel may be required
Preferred qualifications
5+ years experience leading operational and creative teams
demonstrated ability to manage high volumes of workflow including prioritization, planning and task delegation under tight deadlines
obsession with delighting customers
experience successfully leading teams/functions through change
proficiency using multiple platforms and software to create/measure productivity and other operational metrics
experience leveraging technology and process improvement methodology to drive continuous innovation and improvement.
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