About the job:we are currently seeking an experienced support team leader to lead our brazil-Based support team. If you possess a can-Do attitude and have a passion for leadership, you would be an amazing fit for our apps are well-Known for their outstanding customer service, and we are looking for someone like you to elevate it even further. If you have a proven track record of leading successful support teams, managing customer interactions, and implementing strategies to enhance customer satisfaction, we want to hear from us:we believe in a world where you have trustworthy customer reviews for all products and services. Our mission is to increase trust between consumers and businesses by making online reviews more reliable and is a bootstrapped, profitable, and fast-Growing saas company. We build our own products that customers love, best known for shopifys number 1 ranked app product reviews app with over 20,000 five-Star app rapidly gained enormous traction, growing our number of users by more than 50% per year for the last four years just by word of mouth with zero paid marketing or sales. Over 331,000 shops in 140+ countries actively use our software and altogether fulfill over 70 million orders every month, for which we generate over 1 million order-Verified buyer reviews per of our 50+ person team is working at our headquarters in london (uk) and we have customer support staff in london (uk, headquarters), saigon (vietnam), casablanca (morocco), and lima (peru), enabling 24/7 service. Dont miss this exciting opportunity to be at the forefront of a transformation of the customer reviews out more about our culture and about our you will do:provide effective leadership to the support team, fostering a culture of excellence in customer team members to enhance their skills and capabilities in delivering exceptional the recruitment and training process for new support and implement innovative ideas to enhance overall customer satisfaction and optimize service regular and constructive performance reviews for support team members. What you need:must-Have:proficiency in english, spanish, and portuguese across all four language skills (speaking, listening, reading, and writing).Demonstrated leadership experience, preferably in a customer support track record of successfully managing and leading teams.A positive attitude with a focus on ensuring the success of our users, going beyond merely completing tasks or following to learn about e-Commerce, technical aspects of our app, and familiarity with platforms such as shopify, woocommerce, bigcommerce, and but preferred:previous work experience in technical or customer-Facing roles, either online or offline, is highly skills in css, html, and javascript are beneficial (beginners accepted).Experience with e-Commerce platforms or familiarity with javascript, liquid, and wordpress would be a significant training will be provided to ensure that you have the knowledge and skills necessary to excel in this you will get: job title: customer support team leadsalary: $1200 - 1800 / month (depending on experience)working days: mon - Fri (8 hours a day and 1-Hour lunch break)location: you will work remotely for now until we have an office in são paulostart date: flexiblewhy it is awesome to work with us:our team is small and growing steadily, your work will have a significant impact and be appreciated by our team members and get some first-Hand experience with our customers while helping us. You can see thousands of e-Commerce businesses, of all sizes and types, managing their businesses and learning from overtime and you will be working from home. The main thing we care about is the quality of your work. Open work-Environment. Ideas and feedback are welcome and appreciated. Criticism is always blameless and constructive. We want ourselves to improve after in your cover letter, please state your previous work experience, your personal career perspectives, and your current occupation. Please also state the last time you left a review when you purchased something - Online or you have any questions, feel free to reach out at (email confidencial) .
#J-18808-Ljbffr.
OUTRAS OPORTUNIDADES DE Desenvolvedor de Sistemas PARA VOCÊ!
PUBLICIDADES
Carregando, aguarde por favor...
Nós respeitamos a sua privacidade
Para otimizar sua experiência durante a navegação, fazemos uso de cookies.
Ao continuar no site, consideramos que você está de acordo com nossa
Política de Privacidade.
PROSSEGUIR
Aguarde, vamos preparar as informações para envio.
Preparando seu currículo.
Identificando os e-mails.
Realizando o envio.
, vimos aqui que faz tempo que você não atualiza seu currículo.
A última alteração foi em: .
Faça uma revisão para que os recrutadores acessem seu currículo já atualizado e receba convites para entrevistas!
Candidatura realizada com sucesso!
Para agilizar sua busca por empregos identificamos que são perfeitas para você.
Simplifique sua jornada e envie seu currículo automaticamente para estas vagas.
Muito bem, !
Seu currículo foi enviado para de em . Confira os detalhes no seu e-mail.
Agora, complete seu currículo para ter até 10x mais chances de visualização!
Esta vaga é de um site externo!
Esta vaga é de um site externo e você sairá do Trabalha Brasil.
Candidate-se em mais vagas para que mais empresas vejam seu currículo! 🚀
Preparando seu currículo.
