1 VAGA DE Desenvolvedor de Sistemas EM São Paulo / SP

Função/cargo da vaga:

Desenvolvedor de Sistemas

Empresa:

Nome da empresa disponível para cadastrados.

Salário:

A combinar

Cidade/Estado:

São Paulo / SP

Tipo de Vaga:

Home Office

Regime de contrato:

Efetivo/CLT

Descrição da vaga:

We are building a new team - Voice of customer - That will overlook the whole Experience Of our merchants, focusing on improving our processes to meet their needs. As a senior business analyst you will - Analyze the merchants journey, identifying bottlenecks and blindspots in their experience - Propose adjustments in the process with the objective of improving merchant experience quality in a scalable way - Deploy new solutions, processes, and practices in partnership with internal stakeholders - Recommend new kpis or assertive metrics to ensure were in the right way Youll be great for this role if you - Have experience in customer experience (cx), merchants journey, quality assurance or voice of customer - Have strong analytical skills, with experience in building kpis or metrics - Have excellent communication skills, presentation and interpersonal skills - You are able to communicate ideas and concepts with team members from a wide range of positions, countries and cultures, and to build strong and productive relationships - Have advanced english skills Job application tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you dont tick every box, its ok too because it means you have room to learn and develop your career at sumup.

Cód. 10240604
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