Job description unicef works in some of the worlds toughest places, to reach the worlds most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. Collection process: design the monthly collection plan (calendar) according to the best dates to perform the charges to have better collection rates and make the necessary retries in order to increase the monthly rate of effective collection and fulfillment. Daily produce the files corresponding to the different banks and nets and upload it to each platform. Ensuring the files are in compliance with the structure demand for those banks and nets. Daily download the files with responses from financial nets and banks and deliver the responses to be uploaded to the donor perfect. After migration absorbs this process, implement it under salesforce. Collaborate on the weekly reports on rejections for the database assistant to take actions according to the income goals of the month. Work together with the data centre officer to ensure the security and safety of donors data and individual giving environment and infrastructure are in place. Monitor and adapt necessary database processes regarding bank, utility bills systems and other type of transactions involved in the donation processing. Effective management of donations contributions: monitor and evaluate the success rate of the financial processing. Assist in the monitoring of donor contribution business, ensuring effective processing work flows and financial controls are implemented in different stages of the process for different channels of income and payment methods. Together with the data centre officer, ensure pci processes and compliance with all security and privacy standards required by the organization and local laws. Support special campaigns collection process: update dpo/salesforce with new one-Off donors coming from other platforms as stripe, afros, vindi, ever giving, electricals (utility bills campaign), fundraising suppliers, boletos & pix. Create one off gifts for digital campaigns as special appeals. Analysis and reports: analyze the behavior of dates, moments of the day, nets, banks to present recommendations on the best way to perform the collection process. Assist in preparing and documenting standard operation procedures (sops) for fundraising activities that involves donor systems and data management. Generate the needed reports and processes to ensure the proper coordination with the finance area. To qualify as an advocate for every child you will have: completion of secondary education is required, preferably supplemented by technical or university courses related to administration or any other relevant field. Technical or university courses related to the field of work in computer sciences or database administration is an asset. Fluency in portuguese and proficient english is required. Knowledge of spanish is an asset A minimum of 5 years of professional experience with payment processing and data analysis. Datamining and analysis experience is required experience working with salesforce is an asset experience in ngo is an asset experience in business analytics or business intelligence in a significant transaction volume environment is an asset.
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