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1 VAGA DE Desenvolvedor de Sistemas EM São Paulo / SP
Função/cargo da vaga:
Desenvolvedor de Sistemas
Empresa:
Nome da empresa disponível para cadastrados.
Salário:
A combinar
Cidade/Estado:
São Paulo / SP
Tipo de Vaga:
Home Office
Regime de contrato:
Efetivo/CLT
Descrição da vaga:
Job title: customer support specialist job overview: are you a forward-Thinking customer support specialist with a passion for delivering exceptional service and resolving customer issues? Do you envision using your skills to enhance and refine customer support strategies for seamless user experiences with ios apps? If youre enthusiastic about providing effective and user-Centered solutions and are eager to contribute to a dynamic and app-Focused environment, then continue reading because were seeking professionals like you to join our dedicated team! Key responsibilities: provide prompt and efficient customer support via multiple channels, including email, live chat, and social media assist customers with troubleshooting technical issues and resolving non-Technical inquiries related to ios apps collaborate with cross-Functional teams, including product management, engineering, and qa, to identify and address customer needs proactively identify customer pain points and develop solutions to improve the overall customer experience create and maintain customer support documentation and escalation procedures stay up-To-Date with industry trends and best practices in customer support qualifications: 2+ years of experience in a customer support role, preferably for ios apps excellent communication and interpersonal skills, with an ability to empathize with customers strong problem-Solving and analytical abilities, with keen attention to detail experience with helpdesk software and customer support tools ability to work collaboratively in a fast-Paced, team-Oriented environment passion for delivering exceptional customer service and continuous improvement education: bachelors degree in a related field or equivalent experience location: this position is based in our headquarters in san francisco, ca about us: we are a mobile app development company that specializes in creating innovative and user-Friendly ios apps across various industries. Our mission is to deliver exceptional mobile experiences that simplify and enhance the lives of our users. We are a passionate and dedicated team that is committed to continuous improvement and pushing the boundaries of whats possible with mobile technology.
Cód. 10072728
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