The team you will be a part of Support the sales funnel management and first line crm support for market unit brazil Funnel management support includes crm hygiene and quality assurance, kpis monitoring, reporting, presales, Crm -Salesforce- First line support encompasses tasks like end-User support and training, ticket handling, profiles administration, uats (crm user acceptance tests), end-User communications and call to action, among other Being its main interface the market unit account operations manager and all market sales representatives (as internal customers) within your daily activities, the intern performs delegated tasks with the objective to take over more and more responsibilities and learn all required skills for his / her future job. The main purpose of this job is to gain experience of all aspects of the sales operations area. Performing routine assignments within standardized procedures and practices with regular supervision to achieve objectives and meet deadlines (e.G. Assisting other professionals creating reports). Receives instruction, guidance and direction from others and uses own knowledge and existing procedures to solve standard problems (e.G. Performing office duties for a defined area responding to company queries). Analyses factual information and possible solutions, makes independent judgments, decisions, recommendations and solves a range of straightforward problems through knowledge and professional experience. Supports transfer of concepts for professional direction of own organizational unit into actionable measures. Your skills and experience - Currently in the penultimate year of the undergraduate course (5th semester and onwards) in economics, business administration, accounting, electronical engineering, computer engineering, computer science, software engineering, information systems, systems analysis and development - Time management and problem-Solving capabilities - Business awareness - Good communication in english (both written and spoken) - Motivated and very proactive - Excellent excel skills - Programming and algorithmic skills it would be nice if you also had: - Experience with ms power bi, einstein analytics (tableau) or similar technologies - Knowledge or experience with python and data processing tools - Knowledge or experience with machine learning models and implementing them with tensorflow, pytorch, jax, or other suitable frameworks what we offer nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-Being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. What we offer meal voucher. Transportation voucher. Health and dental plan. Life insurance. Gym benefit. Discounts program. Development program in technical and soft skills. See you this january my experience at nokia has been amazing, one of the best learning experiences i ever had in my life. As co-Op student, it was an honor to be treated as any other full-Time employee at nokia. I got the freedom to design & implement my ideas. Working at nokia as a co-Op student was the best thing that ever happened, it was a life changing opportunity. ummar tantray, former nokia co-Op student, fall the intern program at nokia is truly designed to give students all the support and guidance we need to excel in our professional careers. Working at nokia as a software developer co-Op, i was able to learn and grow with the guidance of mentors from across the company through a multitude of research, development, and leadership opportunities. It was exciting to be able to contribute to real-World projects and apply my previous experiences to new domains, especially since the nokia work culture encourages innovation and creativity. Ive made lifelong connections and skills through my time here, and im so grateful to have been a part of the nokia team! mara hubelbank, former nokia co-Op student, spring - Summer nokia is committed to inclusion and is an equal opportunity employer nokia has received the following recognitions for its commitment to inclusion & equality: one of the worlds most ethical companies by ethisphere gender-Equality index by bloomberg workplace pride global benchmark.
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