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1 VAGA DE Desenvolvedor de Sistemas EM São Paulo / SP
Função/cargo da vaga:
Desenvolvedor de Sistemas
Empresa:
Nome da empresa disponível para cadastrados.
Salário:
A combinar
Cidade/Estado:
São Paulo / SP
Tipo de Vaga:
Home Office
Regime de contrato:
Efetivo/CLT
Descrição da vaga:
Premium service engineerbogota, colombiahybridthe world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them are (nasdaq: nvei) (tsx: nvei) the canadian fintech company accelerating the business of clients around the world. Nuveis modular, flexible and scalable technology allows leading companies to accept next-Gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one nuvei, we live our core values, and we thrive on solving complex problems. Were dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!Your missionwe are looking for apremium service engineerto join our fast-Growing team. You will act as the trusted advisors to premium partnership accounts, as well as a strategic focal and escalation point for technical improvements, business requirements and important incidents that may arise. The premium service engineer matrix manages our biggest clients production technical issues, through instant messaging app, provide technical support, resolve customer service inquiries, or offer additional forms of real-Time problem-Solving, while coordinates requirements in cross company instant messaging platforms and chat support agents help customers solve logistical, informational, or product-Related questions without the lag-Time of an email responsibilitiesacts as technical trusted advisor and become a knowledge-Center about the companys products, and a go-To person for technical queries - Becoming nuvei brand and product issues management, a focal point for technical queries by premium on resolving customer concerns solely through instant technical guidance to clients by instant messaging channels, based on established sla. Be proactive - Anticipating premium merchants needs (or problems) before they are aware of them or need to contact us for clients to correct use of nuveis products and errors and logs and providing in-Depth analysis for both clients and internal and analyzing client requirements and translating them to product technical complaints and incidents affecting the companys customers and with relevant stakeholders and in parallel with many internal teams. Preferred qualificationsbs.C in industrial management or ba in equivalent degree advantagehands on technical support experience in payments/fintech industry (ecommerce gaming, travel and retail).Knowledge using rest api and sdktechnical background - Analyzing and producing reports, investigating logs, basic programming or web development skills, internet experience, communication protocols (client-Server, server-To-Server, etc.) - Ip, http, sql, learner, multi-Tasker, and tech in technical product management technical support, or former involvement in support of premium and project management capabilitiesavailable to work under stress and pressure coming from client and c level interpersonal and communication Solving skills and ability to analyze complex level of english, another language is an are looking for aaa person to join our a-Team, you must be autodidact, accountable and amazing - Join us to lead the future of problem-Solving skills and the abilities to analyze quantitatively, scope technical requirements and effectively prioritize program deliverables in communication with technical and non-Technical stakeholders across multiple business units, while working with remote teams and external partnersresponsible for all technical issues and updating products of nuvei premium client from different industries gaming, airline, retail and is an equal-Opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when theyre empowered to be their true, authentic please come as you are. We cant wait to meet languageenglish (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically term incentive plan that creates an opportunity for all employees to financially benefit from nuveis growth2.5 additional days off each quarter, should the company achieve its quarterly targets.
Cód. 10008450
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