Morgans corporate & investment bank is a global leader across banking, markets and investor services. The worlds most important corporations, governments and institutions entrust us with their business in more than countries. The corporate & investment bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Global trade and working capital part of morgans wholesale payments business, is a critical element of a complete client relationship, and an important component of our growth strategy. We offer financing and risk mitigation products that include supply chain finance, export / eca finance, trade loans, receivables finance and purchase, commercial letters of credit, standby letters of credit, and guarantees. About the role this is a client-Facing role where you will interact with a clients business and technical resources in order to effectively oversee and project manage the delivery of trade finance products and solutions. Excellent client relationship and project management skills are essential.. The candidate must be able to consult with clients to understand their technical and business needs throughout the implementations process, then coordinate multi-Disciplinary internal and client teams to deliver in an on-Time, efficient manner. The candidate will be responsible for managing complex implementations that may take weeks to be completed across multiple phases while also managing multiple requests and clients simultaneously. The candidate must also ensure all approvals, sign-Offs and client documentation are obtained, time-Lines and responsibilities are communicated, and hand-Off is smooth. Ultimately this role is responsible for ensuring client business requirements are understood and satisfied throughout the implementation of trade finance customer solutions, while working closely with clients, sales, product, operations, and client service. The candidate will be responsible for early engagement activity, participating in finalist presentations, reviewing implementation requirements with clients pre-Mandate, and supporting corporate actions. Responsibilities: manage core trade product implementations for jpmorgan clients in the na and latam region. Conduct scoping/introductory meetings with the client to ensure product and requirements are understood and satisfied in accordance with the clients business and needs, as well as, the firms capabilities. Coordinate with morgan internal and global partners - Trade sales, product partners, credit, trade risk, legal, compliance, operations and technology, ensuring all implementation tasks and activities are completed on schedule. Develop deal execution approach and manage all aspects of client on-Boarding, documentation and technical implementation for core trade products. Prepare and publish implementation status reports and presentations on regular intervals. Serve as an effective point of escalation on behalf of client become the clients trusted advisor prepare product handover information and conduct warm handoff to client service when project is completed contribute to initiatives on system and process enhancement and change management projects in collaboration with regional and global team members. Liaise closely with internal stakeholders in regional/global implementations teams to ensure coordinated approach to regional and global programs. Provide innovative solutions to meet client needs and resolve any issues in a timely and professional manner. Adhere to all jpmorgan chase department policy and procedures identify and communicate process gaps and improvements opportunities express willingness to own improvement initiatives recognized by partners as a process expert with ability to drive improvements willing to travel % of the time. Experience required: bachelors degree or equivalent min. Years of experience in the client implementation, middle or back-Office functions related to trade finance or equivalent experience in project management & system implementation activities. Experience in transaction banking or trade finance product will be added advantage. Strong desire to learn all aspects of traditional trade and structured finance products. Strong project management and problem-Solving skills excellent verbal and written communication skills. Able to communicate and interact effectively with people at all levels. Self-Directed, highly motivated, and able to work independently to deliver in a timely and accurate manner, strong attention to detail. Ability to work across multiple business lines, various levels of management and establish working relationships ability to think flexibly & strategically and learn rapidly, balance multiple tasks and responsibilities. Strong work ethic and can do attitude. Technological orientation with proficiency in microsoft word, excel, and powerpoint with exposure to digital channels and electronic banking platforms excellent written and verbal communication skills-Proficiency in english, spanish and portuguese valid passport to travel internationally preferred skills: project management experience, including the use of project plans and issue logs time management and organizational skills proven ability to successfully manage conflict proven leadership and meeting facilitation skills ability to adapt to a changing environment operations and customer service experience project management institute certification a plus brings strong team management skills, ability to handle diversified team across regions, willingness to go above and beyond for clients, good trade product knowledge and strong stakeholder management.
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