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1 VAGA DE Desenvolvedor de Sistemas EM Rio de Janeiro / RJ
Função/cargo da vaga:
Desenvolvedor de Sistemas
Empresa:
Nome da empresa disponível para cadastrados.
Salário:
A combinar
Cidade/Estado:
Rio de Janeiro / RJ
Tipo de Vaga:
Home Office
Regime de contrato:
Efetivo/CLT
Descrição da vaga:
About the role to conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults. To provide a professional first technical point of contact for the customer. Basic and medium complexity fault-Related cases diagnose and/or repair by effectively utilising software diagnostics and other network/product utility programs. To ensure cases are allocated to the most appropriate next step as part of the case flow process. To perform technical escalations in line with company procedure. To monitor systems, customer networks and products, and deal with alerts and events as appropriate. To liaise and refer issues to correct/relevant entities s, ptt, ioc and other vendors as appropriate. Document all troubleshooting and a case management actions via the electronic case management system. Other (if applicable): shift work may be required. About you excellent customer skills are required. Good interpersonal and communication skills. Good time management, and organisational skills. Ability to work under pressure. Ability to deal with multiple tasks. Team work, uses a team approach to solve problem when appropriate. A determination to process tasks according to pre-Defined processes is essential. Ability to build relationships with peer and management levels both with clients and the company management. Proactive, self motivated and determined attitude. Good pc skills and application knowledge. Basic knowledge about itil. Problem solving skills. Tenacity. To be inquisitive. Flexibility in terms of working hours. Proficient in english and portuguese. Additional information the benefits of being orange orange business was certified as one of the best companies to work by the great place to work institute from 2012 to 2015. Since 2016, orange has been awarded as the top employer brazil. The comprehensive independent research revealed that the company provides excellent employee conditions, nurtures and develops talent throughout all levels of the organization, and has demonstrated its leadership status in the hr environment, always striving to optimize its employment practices and to develop its employees. And since 2015, brazil has been recognized by the gender equality & diversity for european and international standard certification. Because orange business hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features: medical plan dental plan life insurance meal allowance transportation allowance bonus plan gympass day care private pension fund birthday gift (day off) give a day, get a day (day off) maternity leave (6 months) paternity leave (15 days) orange employee solutions (psychological and legal assistance) shiatsu labor gymnastic teleworking reimbursement department global delivery & operations lambition dorange business est de devenir lintégrateur réseaux et numérique de référence en europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération, du cloud et de la cybersécurité. Nos 30 000 mes et hommes présents dans 65 pays, dont chaque voix compte, sont tous animés par la même détermination et le même esprit déquipe, pour construire les solutions digitales daujourdhui et de demain et créer un impact positif pour nos clients, pour leurs salariés et pour la planète. Nous offrons des opportunités passionnantes grâce à des projets innovants dans la data et le digital, le cloud, lia, la cybersécurité, liot, ou encore le digital workspace et le big data. Venez vivre cette aventure avec nous ! Contract regular.
Cód. 10035524
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