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1 VAGA DE Consultor Administrativo EM Londrina / PR
Consultor Administrativo
Nome da empresa disponível para cadastrados.
A combinar
Londrina / PR
Home Office
Efetivo/CLT
At dwna software services (permanent), in torres vedras, portugalexpires at:(informação confidencial)remote policy: full remotewho we are:dynamicweb is a leading software company developing products that help you grow and optimize your online business. Our all-In-One business platform combines content management, ecommerce and marketing capabilities to create powerful customer experiences across all channels, which increases conversions and optimizes customer lifetime value. We integrate with erps (dynamics nav, ax), crm (salesforce, dynamics crm) and pim (perfion) to support B2B and B2C ecommerce transactions and self-Service as a cloud system administrator at dynamicweb north america, your primary role will be to support our operations, by setting up and monitoring webservers and sql servers (vms), enforcing security policies, monitoring, and reporting as well as automating processes. Youll also help our internal team and customers with operational platform issues. Your role is key in ensuring our team and customers are in operational excellence. Responsibilitiessetup internal account provisioning such as azure, microsoft among othersgain and use platform knowledge to reproduce errors, document and problem-Solve as to site down alerts and restore ssl and keep security policies up to internal it and maintain vm webserver and sql servers for both internal and customer our platform for in-Development and production server and databases and perform necessary closely with multiple resources (project managers, developers, integration personnel etc.) to develop strong business-Relationships and to accomplish and maintain documentation (as part of our knowledgebase).Communicate status and provide updates internally on ticket/task progress and overall active ticket queue with grooming and prioritization with external teams (partners and customers) with relevant activities, supported from our world-Class project and support to support production activities, such as launches or emergency issues, within a defined schedule of business and non-Business hour time requirementsexperience:3-5 years of experience working directly with customers, either in a help desk or technical support customer-Service/people industry experience desired with a general understanding of ecommerce in iis and stack trace troubleshootingexperience in a data-Centric role e.G. Analytics, data engineering, etl, et with sql server and debugging with sql scriptingexperience with data wranglingunderstanding of relational databases and how data structures relate to each otherskills & abilities:enjoy working directly with customers and working with a sense of urgency to resolve multi-Tasking and working in a fast-Paced ability to learn new tools and self and stays motivated and productive while working from a remote setting and in the absence of direct oriented. Good at keeping track of details and being responsible for follow-Up, the process of creating procedures and following work well with other team to haveazure devops and/or infrastructure as code experience is a data integration/transformation experience is a development experience (html, css, javascript, C#, ) is a in erp experience particularly with dynamics ax, nav, bc, F&0, sap, primavera or phc is a plusbuilding api integrations to third-Party systems is a plusbenefits & perksmedical insurrance that covers immediate family (husband/spouse + children).
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