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1 VAGA DE Desenvolvedor de Sistemas EM Colombo / PR
Função/cargo da vaga:
Desenvolvedor de Sistemas
Empresa:
Nome da empresa disponível para cadastrados.
Salário:
A combinar
Cidade/Estado:
Colombo / PR
Tipo de Vaga:
Home Office
Regime de contrato:
Efetivo/CLT
Descrição da vaga:
Lead ivr software engineer - Creq description key duties & responsibilities: bachelors degree in computer science/engineering or similar technical field 5+ years of voice ivr development experience, specifically cisco cvp studio development 4+ experience with ivr / vui design and development gather requirements and design complete contact center solutions for cisco voice portal (cvp), unified contact center enterprise (ucce), packaged contact center enterprise (pcce) and unified contact center express (uccx) provide direction to a technical team to ensure consistency and interoperability between solution components discuss, design and configure contact center call flows and complex self-Service ivr applications provide written documentation for application requirements, designs & as-Built must be a team player, willing to learn new technologies and be flexible to work outside of regular business hours preferred cisco certifications experience with cisco ucce/pcce/cvp and uccx experience with ucce options such as ciscos outbound option experience performing cisco ucce script design and deployment experience with a diagramming tool like matlab, labview, etc. Familiarity with eclipse ide familiarity with web development familiarity and exposure to report customization with cuic, exony, aceyus familiarity and exposure to any cisco 3rd party products (, calabrio, egain, nice, nuance, etc.) primary location colombo, western province, sri lanka job type experienced skill ms-Networkadminwan. Qualification key duties & responsibilities: bachelors degree in computer science/engineering or similar technical field 5+ years of voice ivr development experience, specifically cisco cvp studio development 4+ experience with ivr / vui design and development gather requirements and design complete contact center solutions for cisco voice portal (cvp), unified contact center enterprise (ucce), packaged contact center enterprise (pcce) and unified contact center express (uccx) provide direction to a technical team to ensure consistency and interoperability between solution components discuss, design and configure contact center call flows and complex self-Service ivr applications provide written documentation for application requirements, designs & as-Built must be a team player, willing to learn new technologies and be flexible to work outside of regular business hours preferred cisco certifications experience with cisco ucce/pcce/cvp and uccx experience with ucce options such as ciscos outbound option experience performing cisco ucce script design and deployment experience with a diagramming tool like matlab, labview, etc. Familiarity with eclipse ide familiarity with web development familiarity and exposure to report customization with cuic, exony, aceyus familiarity and exposure to any cisco 3rd party products (, calabrio, egain, nice, nuance, etc.) travel no.
Cód. 10036004
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